Comcast's employees say company growth focus is affecting customer service

Comcast (NASDAQ: CMCSA) is once again coming under fire from The Verge, whose final piece in a three-part series illustrates that the service provider's emphasis on sales and growth comes at the expense of customer-service quality. After speaking with more than 150 current and former Comcast employees, The Verge paints what could be described as an unflattering portrait of a company that might be incapable of improving its customer-service reputation. Read more


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