Cox tailors the right service fit for its subscribers

Jill Campbell, Cox CommunicationsIn this week's Hot Seat interview, FierceCable editor Steve Donohue talks with Jill Campbell, Chief Operating Officer for Cox Communications. The 29-year Cox veteran, who was promoted to COO in March, address various issues including usage-based billing, customer retention and its wireless partnership with Verizon Wireless (NYSE: VZ). Read more...

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