Equipment, software failures cost businesses $4M a year, says Infonetics

Network downtime caused by an equipment or software failure can be costly for any business. A new Infonetics survey of 205 medium and large businesses in North America reveals that companies are losing as much as $100 million per year to downtime related to information and communication technology (ICT).

Organizations that responded to the survey said they experience an average of two outages and four degradations per month, with each event lasting around six hours.

To battle ICT downtime, businesses are implementing network monitoring to speed discovery of outages, building more redundancy into systems and training and hiring staff.

"Businesses participating in our ICT downtime survey are losing almost $4 million a year to downtime on average, about half a percent of their total revenue," said Matthias Machowinski, directing analyst for enterprise networks and video at Infonetics Research.

Machowinski added that "the real cost is the toll downtime takes on employee productivity and company revenue, illustrating the criticality of ICT infrastructure in the day-to-day operations of an organization."

For more:
- see the release

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