The IT and telecom industries are in agreement that there are a number of benefits to unified communications (UC), including lower costs, increased productivity and integration of more communications functions. However, early UC adopters face a number of near-term challenges. Many UC vendors' products are not interoperable, and there's increasing concern about IT department workloads--dealing with the emerging Bring Your Own Device (BYOD) trend, and driving more applications into the cloud. FierceEnterpriseCommunications addresses the opportunities and realities associated with adopting UC in this latest eBook, Unified Communications: Where It Is, Where It's Going. Download your copy today.