Using tools from its Aerohive Networks acquisition earlier this year, Extreme Networks announced a new cloud management application that uses artificial intelligence and machine learning.
Extreme's ExtremeCloud IQ provides enterprises with visibility into their networks as well as automation. It also provides insights by ingesting more than 3 billion instrumented messages and events per day across its global footprint of regional cloud instances.
ExtremeCloud IQ is built on an architecture that's supported by microservices, third-generation cloud technology and the Aerohive Networks tools. ExtremeCloud IQ provides a unified management platform for wireless access points, switches, routers, and security/NAC, enabling onboarding, configuration, monitoring, troubleshooting, reporting, and other capabilities for cloud-centric enterprise networks.
Over the next 90 days, through a continuous delivery model, ExtremeCloud IQ will expand to support Extreme's wired edge switching solutions, including the VSP4900 fabric-enabled multi-service edge switch, the X465 premium, stackable multi-rate Gigabit Ethernet switch, and other edge switches.
As part of Tuesday's announcement, Extreme is also introducing "Co-Pilot," a new automation feature that was designed to help IT administrators save time and effort on everyday tasks via automated assistance.
Initial use cases for Co-Pilot will start to rollout this calendar year and will be available at no additional charge until April 1, 2020. Co-Pilot will give customers of the ExtremeCloud IQ application "Instant Context" capabilities. Extreme said Instant Context would reduce the volume of context-gathering activities required for support calls to near zero by using a machine learning-based chat window that collects real-time and historical information about a device or client.
"Being an IT administrator in a constantly connected world is a difficult task on the best of days," said Abby Strong, Vice President of Product Marketing, Extreme Networks, in a statement. "Most cloud management vendors focus on a single place in the network, forcing administrators to triage across multiple UIs to troubleshoot and manage the network.
"With ExtremeCloud IQ, we're taking our proven, third-generation cloud management architecture and integrating it across our end-to-end enterprise networking solutions portfolio, adding AI, ML, and automation capabilities that help drive cost containment and streamline IT operations and – ultimately – deliver a secure, compelling, and differentiated end-user experience."