With the FCC's new net neutrality rules now in effect, the regulator has named Parul Desai to serve as the Open Internet ombudsperson, the public's primary point of contact for questions and complaints related to the new rules.
Desai currently serves as the assistant bureau chief and director of consumer engagement in the Consumer and Affairs Bureau (CGB).
Earlier, she was Policy Counsel for media, telecommunications and technology policy at Consumers Union and Vice President at the Media Access Project. She is a graduate of Rutgers University and New York Law School.
The FCC created the ombudsperson for Open Internet matters in the net neutrality rules the FCC adopted on February 26 and went into effect on June 12. The rules ban blocking, throttling and prevent companies from paying to get access to fast lanes to deliver content.
In her new role, Desai will manage questions or complaints regarding the Open Internet to ensure that small and often unrepresented groups reach the appropriate bureaus and offices to address specific issues of concern.
Additionally, the ombudsperson will work as a point of contact and a source of
assistance as needed, not as an advocate or as an officer who must be approached for approval.
- see the release
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