Verizon Wireless (NYSE: VZ) and Time Warner Cable (NYSE: TWC) customers in central North Carolina were left without service for nearly seven hours on Monday after a construction accident cut a fiber cable in Raleigh.
Scott Pryzwansky, a Time Warner Cable spokesman, said that the outage was the result of a fiber cut at Tryon Road and Junction Boulevard in South Raleigh.
As a result of the fiber cut, Time Warner Cable customers could not access their phone, Internet and video service.
"Our fiber was damaged that serves customers in the area as well as a Verizon cell tower," said Pryzwansky, according to a WNCN News article.
Local officials said that the cut, which was done by a third-party, was not an intentional act of vandalism.
Likewise, Verizon Wireless reported that the outage brought down wireless voice service in Wake, Durham and Orange counties. A number of other counties reported similar service issues.
"A connectivity issue is causing a service interruption in Durham, Wake and Orange counties that is impacting voice service," Verizon Wireless said in a statement issued before service was restored. "Our data service is not impacted. Our engineers are aware of this issue and are working with our vendor partners to resolve this issue quickly."
Karen Schulz, a Verizon spokesperson, said that wireless voice service was back online as of 9:30 p.m.
A number of early reports also showed that Sprint (NYSE: S) had been suffering area outages. However, a Sprint representative told WNCN that they had no network issues.
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