Fidelity upgrades business broadband speed to 75 Mbps to broaden appeal to SMBs

Coaxial cable cord cut (FDominec / Wikipedia)
Fidelity Communications leverages its HFC plant to establish 75/10 Mbps as the baseline speed for small business customers. (Image: FDominec/Wikipedia)

Fidelity Communications, a growing regional cable operator, is giving small- to medium-sized business (SMB) customers another reason to choose the cable MSO over the local telco by providing a speed upgrade to 75/10 Mbps.

Existing and new business customers will be able to get the higher-speed service for no additional cost or having to extend a service contract.

Fidelity’s base business internet package now includes a 75/10 Mbps speed tier.

FREE DAILY NEWSLETTER

Like this story? Subscribe to FierceTelecom!

The Telecom industry is an ever-changing world where big ideas come along daily. Our subscribers rely on FierceTelecom as their must-read source for the latest news, analysis and data on the intersection of telecom and media. Sign up today to get telecom news and updates delivered to your inbox and read on the go.

Offering an internet package as the base choice will give Fidelity business customers a high-speed option in markets where the only other choice may be a slower-speed DSL or T-1 line from the local telco.

RELATED: From AT&T to Cogent: Tracking the top 14 business service providers

What’s also compelling for Fidelity is that the cable MSO can strengthen its bond with business customers by using its existing hybrid fiber-coax (HFC) network. Such speeds may be applicable to not only single site businesses, but also branch offices of larger business customers that don’t need a full-blown fiber-based Ethernet service.

Business customers that opt for the new 75/10 speed tier may need new CPE, which Fidelity will install.

Fidelity said that businesses that require new equipment will be notified. The company’s Business Solutions Consultants will reach out to business customers to make service appointments for equipment upgrades.

The cable MSO could also use the new speed upgrade to lure business customers to purchase other services like its cloud-based UltraLine UC voice service or Business TV services.

Suggested Articles

AT&T is relying on its machine learning capabilities to provide cybersecurity for its 5G deployments.

In its battle with AWS to win a $10 billion cloud services contract, Microsoft announced two new data center regions for use by government agencies.

Google Cloud CEO Thomas Kurian announced on Wednesday that Robert Enslin has been named as the company's president of global customer operations.