Following this year's 10 biggest cable customer service nightmares

Cable customer serviceCable operators may be stepping up their customer service efforts, but like anything in the cable or telecom industry, there are always gaffes that will emerge, like a report this week where a Comcast (Nasdaq: CMCSA) customer reported that her set-top box exploded after a power surge. FierceCable takes a look at the top 10 cable customer nightmares in 2012. Read more

Suggested Articles

And the analyst group is forecasting that homes passed by fiber will increase from 40 million to 60 million over the next 10 years.

Lightyear, which was founded last year, provides an online buying experience to help enterprises purchase their telecom and IT infrastructure online.

Content delivery network provider Akamai announced its buying Dublin, Ireland-based Asavie in an all-cash deal.