Frontier battles identity theft, fraud with new security service bundle

Frontier Communications' Frontier Secure unit is taking advantage of the 2015 tax season to appeal to consumers with its new Identity Security Bundle, which is designed to help fight identity theft and online fraud.

"Tax season is among the worst times for cybercrime, and identity theft remains among the top consumer complaints to the Federal Communications Commission," said Kelly Morgan, senior vice president and general manager of Frontier Secure.

Available to consumers on a nationwide basis for $9.99, Frontier Secure's Identity Security Bundle includes both Identity Protection and Computer Security services.

From an identity protection perspective, Frontier provides triple-bureau credit monitoring and early detection of potentially fraudulent credit activity, Internet surveillance technology to detect when personal information is being traded and/or sold online, and social security number trace monitoring. In addition, the service can report all names, aliases and addresses associated with an SSN and provides 24x7 help with canceling and reissuing missing credit cards, driver's license, passports and other compromised identity information.

Providing protection for up to three computers, Computer Security offers consumers protection from viruses, spyware and other malware. It also offers personalized parental controls, guards against harmful downloads and provides authentication of favorite shopping sites.

This latest security bundle is just one many moves Frontier Secure has launched in recent years to help its consumer and business customers protect their online identity and computing equipment.

In the business market, Frontier has been helping small to medium businesses (SMB) stay ahead of an even more dangerous environment that's being created by the advent of the bring-your-own-device trend with its Computer Security Pro for PCs/Macs and Mobile Security Pro for Android OS-based mobile devices service.

Offering new value-added services like the Identity Security Bundle is a way that Frontier can increase average monthly business revenue per customer. While the service provider won't release its fourth-quarter 2014 earnings until Feb. 19, it reported average revenue per customer (ARPC) in the third quarter of 2014 was $60.34 while business ARPC was $658.56 a month.

For more:
- see the release

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