Frontier has named Jacqueline R. Kinney as vice president of state government affairs for California, signaling a tightening of its hold in the state following a troubling integration of Verizon's (NYSE: VZ) wireline assets.
Based in Sacramento, Kinney will report to Frontier's VP of Regulatory and Governmental Affairs Carl Erhart. She will oversee the development of and execution of Frontier's government affairs strategy for California.
Kinney comes to the new position with plenty of telecom regulation experience. She joins Frontier from the office of California Secretary of State Alex Padilla, where she served as assistant chief deputy and counsel and was responsible for advising the secretary on legal, policy, and external communications with an emphasis on technology initiatives.
Earlier, she served five years as the lead telecommunications consultant with the California Senate Committee on Energy, Utilities and Communications under then-State Sen. Padilla. During her tenure in those positions, she actively worked to promote broadband and advance other key technology initiatives.
Kinney's appointment comes at a key time for Frontier. The service provider ran into a number of installation and customer service issues following the completion of its acquisition of Verizon in April.
While Frontier has not announced its second quarter earnings date, the cutover glitches it suffered in California, Texas and Florida will have a direct impact on its broadband and customer adds.
Due to the problems in these three states, the service provider said it lost 40,000 new customers that decided to take their business to a competitor.
- see the release
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