Integra Telecom is giving its business customers a new option for their telephony service by making its Managed PBX and Hosted PBX services available across all of its network.
Since no two businesses are the same, businesses have the option to purchase a basic phone system with traditional calling features or a completely hosted solution with a dedicated switch.
Pairing its network with PBX gear from vendors including Mitel and NEC, the Managed PBX service is a completely managed premise-based system that provides businesses with a fixed monthly price. One of the clear benefits of the service, especially for smaller businesses with little or no IT staff, is that it can reduce reduce the complexity of managing separate equipment and service vendors.
Alternatively, the Hosted PBX service puts all of the telephony equipment in Integra's data center and is delivered via a private connection via their managed VPN/MPLS service. Applicable to either a single or multi-site business, the service will resonate with users that want to either reduce or eliminate the cost of deploying or buying an on-site PBX.
Each of these services will directly complement Integra's SIP offering, which allows multi-site business customers to combine multiple voice and data services on one connection.
Developing more telephony service options will enable Integra not only to appeal to more SMBs, but also to its growing base of larger regional enterprise customers that it is targeting via its aggressive network fiber and copper build outs.
- see the release
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