Level 3 names networking veteran Dugan as its new CTO

Andrew Dugan. Image: Level 3 Communications

Level 3 Communications has promoted company veteran Andrew Dugan as its new CTO, replacing Jack Waters, who left the company in August to join Zayo Group.

Having served with Level 3 in various roles since 1998, Dugan more recently served since June as the interim lead for the service provider’s Global Technology and IT Organization.

In his new role as CTO, Dugan will continue to oversee Level 3's Global Technology Organization, with a focus on global network technology, architecture, engineering, network systems and security. Dugan has more than 30 years of experience in building telecommunications networks, switching platforms and services platforms.


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Prior to joining Level 3, Dugan designed and built transport network support systems, enhanced voice services platforms and next generation voice switching networks for MCI Worldcom. Earlier, he worked for AT&T Bell Laboratories.

Additionally, Level 3 named Atilla Tinic as its new Chief Information Officer.

Tinic joined Level 3 in 2014 as part of the tw telecom acquisition and had been with the company since 2004. Previously he served as tw telecom’s senior VP of IT. Before coming to tw telecom, Tinic served in various IT roles at American Management Systems, Saville Systems, Bell Canada and Bell Sygma. He has more than 20 years of experience in IT architecture, system engineering and data management.

These appointments come at a time when Level 3 continues to transition itself into becoming more of an enterprise services focused service provider.

Level 3 reported  in the second quarter that core network services (CNS) revenue was $1.95 billion, rising 0.7 percent year-over-year on a reported basis, and 2.8 percent year-over-year.

The company's IP & Data and Transport & Fiber segments now make up 47 and 30 percent of Level 3's CNS revenue mix.

For more:
- see the release

Related articles:
Zayo taps Level 3 veteran Waters as CTO, president of network solutions
Level 3’s credit rating upgraded by Fitch, reflecting enterprise revenue growth
Level 3 discontinues more TDM-based voice services in Idaho and Washington, but supports hybrid environments
Level 3 says Comcast, Charter, other cable operators can’t match its network scale, service breadth
Level 3's Storey: We'll do more to make smaller customers more profitable

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