MegaPath has introduced its new Unified Communications (UC) service, enabling it to target the growing mobile nature of its business clients.
This new service integrates its IP voice telephony capabilities with enhanced collaboration features such as screen sharing, presence, instant messaging, SMS text messaging and video conferencing.
While the service is new, MegaPath is offering it to both existing and new customers as an add-on to its existing Hosted Voice service.
As a combined solution, customers can get access to telephony capabilities with more than 50 calling and mobility features, such as voicemail transcribed as email, call recording and conferencing, and a number of new UC capabilities such as presence, video calling, screen sharing, and SMS text messaging.
With the SMS text messaging capability, users can text their contacts using their Business VoIP phone number instead of their personal cell numbers from within the UC client across their devices, for example. They can also use free Wi-Fi to talk with colleagues and customers in real-time without incurring the traditional fees for similar services from a wireless provider.
MegaPath is tapping into what analysts say is a burgeoning market segment. A recent Infonetics report revealed that the overall global business and residential VoIP market grew 8 percent to $68 million. By 2018, it forecasts that worldwide growth in VoIP services will reach $88 billion.
"The combination of the mobile nature of today's workforce and the movement of additional applications to the cloud are continuing to increase demand for solutions that enable employees to easily connect with their colleagues, partners and customers," said Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research. "MegaPath is positioning itself well within the market with the launch of its Unified Communications offering."
- see the release
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