BroadSoft and OneAccess on Wednesday announced that they are offering their BroadCloud PacketSmart product as part of an integrated offering with OneAccess' One1540 multi-service router.
Targeting service providers delivering managed hosted services to both the small to medium business (SMB) segment and larger enterprises, the integrated product offering will help perform tasks such as pre-installation network assessments and tracking QoS levels after a service has been activated.
A service provider will now be able to assess not only the configuration, but also the readiness of the customer's LAN to support VoIP and broadband data services.
By integrating the BroadCloud PacketSmart with the One1540 router, a service provider can resolve issues for cloud services before their customer knows there's even an issue while reducing capital and operational expenses, provisioning times and truck rolls to the customer premise.
Another benefit is the service provider can put more cloud services into the hands of the diverse SMB market, a segment that typically lacks the IT knowledge and staff to deploy and manage cloud services themselves.
In a typical network deployment, the two companies said that PacketSmart, together with the One1540 multi-service router, will continuously monitor calls to identify any performance issues on both the business' internal network and the service provider's network, and provide detailed reports on QoS.
- see the release
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