Pay-TV's broadcast of the Mayweather-Pacquiao match was plagued with interruptions

The Mayweather-Pacquiao match may have been one of the biggest pay-per-view boxing events in decades, but technical problems caused major disruptions for viewers trying to tune in. According to a FierceCable report, complaints of technical difficulties were reported in virtually every region of the U.S. and with every pay-TV operator, with DirecTV customers in Los Angeles, Comcast (NASDAQ: CMCSA) subscribers in Seattle and Charter Communications (NASDAQ: CHTR) subs in St. Louis among thousands who paid $100 to see the match but didn't get it on their televisions due to delivery glitches. FierceCable covers the action here.

Demo

Build customer loyalty with AI-powered customer service

Learn how Salesforce can help telecom providers anticipate and address customer needs to increase customer satisfaction and make customer service your competitive advantage.