Qwest consolidates call centers, moves jobs

Qwest Communications said it is consolidating multiple nationwide call centers hosting operator and information services into four call centers located in Minnesota, Utah, Colorado and Iowa. The action affects about 200 employees, but they are being offered the opportunity to move to the new locations. The company said the consolidation was not driven by cost-cutting needs, but by a desire to provide better customer service.

For more:
- read this story in the New Mexico Business Weekly

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