Qwest has debuted a unified communications (UC) platform that can enable a business customer to migrate to an all-IP based network environment all without a forklift upgrade of their installed traditional telephony systems.
What makes Qwest's service easy for the enterprise customer to adopt is the fact that it's a network-based solution. Although Qwest does offer a managed VoIP solution that's connected to specialized customer premise equipment, the new network-based offering does not require equipment to be installed at the customer site.
Aimed at enterprises, government agencies and educational institutions, Qwest's iQ Hosted Unified Communications Service (iQ HUCS) enables end-users to integrate voice, email and video and access these services over any device (landline phone, mobile phone or a smart phone). By leveraging a multi-tenant version of Cisco's Call Manager system, the service enables customers to leverage existing network elements while paving a path for UC capabilities.
Already, the service has got the attention of Arizona State University (ASU). ASU is deploying the service platform over its four campuses serving more than 70,000 students faculty and staff.
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- xChange has this article
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