Could it be? Corporate users and consumer VoIP services like Vonage and Comcast have been able to manage their phones via the web for years, but now Quest has broken ranks with AT&T and Verizon to offer a - dare we say - modern way to manage a home phone.
The qHome service is only available to Colorado Qwest customers and allows people to manage their Qwest home phone and internet services through Microsoft Windows Live; other markets should get the service by the end of the year - likely as fast as they can load the software. The service is free to customers who have a Quest home phone package with caller ID and voice mail, and a q.com, hotmail.com or live.com member name/email address.
qHome allows people to see who's calling their home phone, listen to voicemail, forward messages, manage contacts and do click-to call. Away from home, customers can log into the qHome portal to remotely view and manage home phone activity and receive IM pop-ups of inbound home phone calls from Windows Live Messenger.
While Quest is late to the party and was probably inspired to offer this service due to its declining landline rates, it still deserves a pat on the back for doing this ahead of AT&T and Verizon.
- Qwest release on the qHome web home phone management service.
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