The small and mid-sized business (SMBs) market has long been held up as an under-tapped market with great potential, and with Verizon's new SMB plans announced last week, maybe telcos will finally get around to exploiting the SMB opportunity. And, the SMBs may be ready to comply by spending some money, something that may not be poised to happen in every sector, with portions of the larger business and corporate enterprise market still weakened by the recession. Two Forrester Research reports that came out last week lead to the conclusion that SMB may be the go-to customer sector right now, according to a story at Telephony. Still, SMB adoption of managed services is fairly low, the reports say, despite the great optimism telcos have had for managed services spending by SMBs.
Telephony has this story
An AMI Partners report suggested managed service viability in the SMB market
Verizon announced flexible, bundled SMB pricing last week