Social media will become a bigger part of the UC experience

Fred Donovan, FierceEnterpriseCommunicationsAs enterprises move into what Gartner calls the "third wave" of unified communications, social media sites including Twitter and Facebook will become part of the growing set of functions. Although the third wave has not yet arrived, Gartner added that they are finding evidence through of enterprises adding social software to the UC service mix. Fred Donovan, Editor of FierceEnterpriseCommunications, looks at this issue in an ongoing series by our wireline group this week examining UC trends in the wireline segment of the industry. Read more

Suggested Articles

Vodafone Group has partnered up with Google Cloud to host its cloud platform for data analytics, business intelligence, and machine learning.

Colt Technology Services is now serving up high-bandwidth internet connectivity provisioned in near-real-time with the launch of its IP Access service

Customers want SD-WAN services, but they are confused by the Baskin-Robbins-like flavors that are available today, according to a Comcast executive.