Wireline news from across the web:
@FierceTelecom RT @ Orange Business: Digital customer experience: build trust inspire loyalty improve services. Post | Follow @FierceTelecom
> Sprint's CEO Marcelo Claure will speak at the 2014 Wells Fargo Technology, Media & Telecom Conference in New York City on Wednesday, Nov. 12, at 2:30 p.m. ET. Release
> The European Commission (EC) has opened an investigation into the setting of fixed termination rates (FTRs) by the Federal Network Agency, claiming that the German telecom regulator does not follow the European Union (EU) recommended approach for calculating the fees. Article
> Vitesse Semiconductor announced its intent to fully credential its global team of field applications engineers as MEF Carrier Ethernet Certified Professionals (MEF-CECPs) by the end of 2014. Release
> KPN is expanding its KPN Compleet quad-play offer, which includes telephony, Internet and TV services, to the self-employed market. Article (sub. req.)
Cable News
> It has already cleared the Senate Commerce Committee, but a push is being made to let STAVRA expire on Dec. 31 if language isn't removed from the bill that stipulates the end of the CableCARD rule. Article
> Marking one of the first high-profile moves under Comcast's new "customer experience" czar, Charlie Herrin, the MSO has apologized for technical problems experienced by X1 pay-TV customers. Article
Wireless News
> Sprint disclosed it is going to book another $105 million charge related to its latest round of job cuts, according to a securities filing. Article
> AT&T announced it plans to acquire Mexican wireless network operator Iusacell for $2.5 billion, a figure that includes Iusacell's debt. Article
And finally… @Erik J. Raebild: SaaS will reach 50% of all CRM deployments by 2016. ERP will get there, but by 2025. #GartnerSYM