As more service providers of all stripes--telcos, cable TV operators, wireless carriers--rush into the small business market, 2012 is expected to be a pivotal year in the segment, as spending on wireless technology and services exceeds spending on wireline for the first time, according to a new report from In-Stat.
The spending shift is not exactly surprising, given that things like the iPhone in particular, smartphones in general and an explosion of business-oriented mobile apps, have redefined everyday work conditions for small business folks. In-Stat analyst Greg Potter said the dominance of wireless already has been seen in small businesses with fewer than 20 employees.
Businesses with more than 20 employees, the segment of the market that accounts for half of all small business spending, will continue to spend more on wireline voice through the end of this year. However, wireline, specifically traditional TDM services, are expected to decline about 15 percent between 2010 and 2015, In-Stat said. That represents a spending drain of more than $1 billion on those services over that period of time.
Meanwhile, cloud computing is expected to grow more than 190 percent during the same period.
- here's the In-Stat press release
Cable TV firms have made inroads in the small business market
Telus launched a new small business service suite in June
Cablevision rolled out a small business service calculator