Survey: Only 66% of consumers are happy with their pay-TV subscription

Are you happy with your pay-TV service? Well, according to a new American Customer Satisfaction Index (ACSI) released by the Ross School of Business at the University of Michigan, only 66 out of 100 U.S. consumers say they are satisfied with their service. Interestingly, the overall pay-TV industry only slightly beat out the one of the kings of consumer frustration--the airline industry, which scored a 65 ACSI. FierceIPTV reports the survey findings. Read more...

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