Tektronix announced Tuesday it has acquired Arantech, a customer experience management services company for wireless providers. The terms of the acquisition were not released.
"Addressing the customer experience gap is a critical component of the Arantech strategy and managing this gap is a top priority for carriers," said Rich McBee, President, Tektronix Communications. "Together, the two companies will offer the most innovative, scalable customer experience management and monitoring solutions available today. By managing and optimizing the network from the customer perspective, carriers will be able to proactively build enhanced loyalty, strengthen their brand and increase revenue."
Arantech will continue to operate under its own brand as a stand-alone business in Tektronix's Network Intelligence solutions division.
- see the press release here
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