Verizon gets J.D. Power nod for broadband access

Even if Verizon's broadband subscriber numbers were down slightly in the third quarter of 2009, it looks like its customers are happy with their service. J.D. Power's new "2009 Internet Service Provider Residential Customer Satisfaction Study" released this week revealed that Verizon's Fiber to the Premises (FTTP)-based FiOS and DSL service ranked high on overall customer satisfaction in the East.

This latest designation for Verizon's Internet services follows an announcement earlier this month that FiOS TV was also ranked highest in its primary East region on J.D. Power's "2009 Residential Television Service Provider Satisfaction Study," for the second year in a row. Verizon's Chairman and CEO Ivan Seidenberg, who said his attention is turning away from landline voice loss and on to how he can build bundles that incorporate wireless voice, data and video, should be smiling at these latest results.

For more:
- see the release here

Related articles
JD Power: AT&T U-verse, Verizon FiOS lead TV satisfaction
Verizon Q3 '09: FiOS leads the wireline way
FiOS: Verizon's shining wireline gem
Verizon furthers FiOS TV-mobile phone integration

Suggested Articles

Silver Peak is out of the gates with several key updates that target large-scale global enterprises that have multiple divisions.

Cato Networks is the latest SD-WAN vendor to announce it has blended SIEM capabilities into its platform.

DriveNets’ Ido Susan analyzes recent news in Service Provider networking and the buzz around the distributed disaggregated model endorsed by AT&T.