Verizon Global Wholesale (NYSE: VZ) believes that its customers are entitled to a simpler experience when they order services so the service provider has introduced a number of enhancements to its Private IP (PIP) order processes.
Among the list of new enhancement are a set of new monitoring options that provide wholesale customers a more comprehensive view into network statistics. Customers will be able to view the flow of network traffic from the circuit connection to the provider edge, for example. In addition to enhancing the customer view, Verizon has added new speeds and interconnection choices that reduce the steps required to order and provision PIP services. To maintain network quality, Verizon's PIP service runs on a dedicated MPLS-based network.
Verizon Wholesale, of course, isn't alone in offering a simplified experience for its wholesale customer base. Level 3, for example, launched its MyLevel3 portal, an online portal that provides a view of everything from billing statements to network performance metrics.
While it's true that other players like Level 3 will also continue to enhance their wholesale customer's network vision, Verizon's latest wholesale service enhancements are part of an ongoing effort by the company to improve its offerings in a highly competitive market that includes other large incumbent and competitive players.
For more:
- see the release
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