Vox reaches out to consumers via Facebook; TDS Telecom ranks high for customer service

Wireline news from across the Web:

> VoIP services provider VoX Communications has gone social with a presence on Facebook. News release.

> J.D. Power & Associates has recognized TDS Telecom as one of its 2011 Customer Service Champions. News release.

> Dr. Peter Tippett, Verizon's vice president of security and industry solutions, will speak at the Healthcare Information and Management Systems Society conference on Feb. 22. News release.

> FiberTower yesterday received an early termination notice from an unidentified "emerging carrier customer" which will end billing services at 220 locations. News release.

> Australia's NBN Co. has purchased pay-TV operator Austar's spectrum for AUD 120 million (USD 121.7 million). Story.

And finally... Another instance of a cable company trying to collect payment for destroyed cable boxes, this time in Allentown, Pa., recently rocked by a natural gas explosion. Don't they insure these against such incidents already? Story.

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