Why cable, telco, and ISPs get low customer service scores; SDN trends up in India data center market

Wireline news from across the web:

@FierceTelecom RT @ethernut: Cable, Telco, ISPs generally score very low on customer service: Why? Article | Follow @FierceTelecom

> Pacnet India: Software defined networking (SDN) and outsourcing are the new trends in the data center market. Article

> Frontier Communications' Robert Starr, senior vice president and treasurer will participate in the Bank of America 2013 Leveraged Finance Conference today. Release

Cable News

> Speculation about a potential purchase of Time Warner Cable by Comcast Corp., Charter Communications or Cox Communications is causing the company's stock to soar. Article

> Huawei successfully demonstrated LTE broadcast technology (also known as LTE multicast) in Southeast Asia working with operator Smart Communications in the Philippines. The companies used the 2.1 GHz spectrum for the demo. Article

Wireless News

> CTIA announced the launch of a global, multi-carrier, common database for LTE smartphones just ahead of schedule. Article

> Finnish startup Jolla this week started shipping its first smartphone, running its open-source Sailfish operating system, and the company has grand ambitions for where it can take its niche product. Article

And finally … Fractional Gigabit bandwidth users have a choice between Carrier Ethernet and SONET fiber optic services. Article