Alaska Communications extends hosted VoIP service to Southcentral Alaska

Alaska Communications is making its hosted VoIP service available to large businesses and multisite enterprises that reside in Southcentral Alaska.

Building on the debut of the service that it launched last year, its VoIP service is a cloud-based system that they say can allow any business to access their own phone system on any wireline or wireless device from any locations.

In addition to offering broader access, Eric Lazo, vice president of product and marketing, said that "it's an intuitive phone system that doesn't require a full-time staff to manage."

Some of the service's features include: Alaska Voice Mobile App for smartphone, tablet and PC; a customer web portal to conduct moves, adds and changes; find me-follow me; and visual voice mail.

Although Alaska Communications is a regional provider, its expansion into Southcentral Alaska will enable it differentiate itself with this offering at a time when enterprise VoIP service growth continues to rise. Infonetics said in its VoIP and UC Services and Subscribers Market Share and Forecast that $377 billion will be spent on both business and residential VoIP services between 2012 and 2016.

The expansion of its hosted VoIP comes as Alaska Communications aggressively expands its business service presence. In March, the service provider added another differentiator to its Ethernet offering by achieving the Metro Ethernet Forum's Carrier Ethernet 2.0 Certification.

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