AT&T takes on remote patient monitoring; A realistic look at customer experience management

Wireline news from across the web:

@FierceTelecom RT @FCC: "Nearly 1/2 of African Americans still find themselves on wrong side of the broadband divide. We can't afford this." Post | Follow@FierceTelecom

> AT&T and Valued Relationships have created a remote patient-monitoring pact that addresses the needs of clinics, doctors and hospitals. Article

> Microsoft, Kathea, ACT Conferencing and Tata Communications joined the Video Collaboration Consortium, an effort focused on creating telepresence and video collaboration technologies that can connect to any vendor technology and any network through any device. Article

> Avtex--a provider of integrated, interaction solutions--is acquiring Reliant CCS, a contact center solutions provider based in Greenville, S.C. Release

> Midcontinent is partnering with the North Dakota Dept. of Commerce to build a fiber network into the northwestern part of the state. Article

> Vonage fanned out its presence in the Philippines by establishing an agreement with Globe, one of the country's largest service providers. Release

And finally ... Current Analysis argues in its new webinar on Customer Experience Management (CEM) that wireline service providers are less aggressive on central oversight or solution building. Webinar

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