CenturyLink adds app providing mobile access to business UC tools

CenturyLink (NYSE: CTL) is tuning into the growing mobile nature of its business customers with its Business Communicator app, allowing customers to connect their VoIP users to their unified communications (UC) services from computers and devices.

With the Business Communicator, a business' employees can launch their UC tools from a common user interface when working inside the office or at a remote location.

CenturyLink's VoIP solutions include a wide range of features and functions such as high-definition voice and video calling, conferencing, desktop sharing, instant messaging and presence.  

The Business Communicator is one of the latest additions to CenturyLink's voice portfolio that's offered on BroadSoft's BroadWorks platform. This platform enables CenturyLink to offer a mix of supported and fully managed versions of its Hosted VoIP, a cloud-based VoIP, and SIP trunking services, and a VoIP service operated by on-premises equipment. Additionally, CenturyLink also offers business customers across all market segments a full range of UC tools that leverage the BroadWorks platform.  

SIP trunking has become a key element in CenturyLink's business VoIP portfolio. Its IQ SIP Trunk service provides a host of features including unified communications, conferencing and contact center services are available, while SIP trunking is offered as part of several of CenturyLink's business bundles. Existing and new customers can also use a custom portal to configure and manage the hosted VoIP managed office service and its SIP trunking service.

Having these capabilities will enable CenturyLink to battle growing threats not only from aggressive competitors like Level 3, but also the growing threat from cable operators like Comcast Business (NASDAQ: CMCSA), which recently launched a new division to pursue large multi-site business accounts.

For more:
- see the release

Related articles:
CenturyLink asks FCC to eliminate syndicated exclusivity rules on video programming
CenturyLink to roll out 1 Gbps service to homes in 6 more states, pursuing 700K target
CenturyLink: FCC's CAF-II program should address unfunded rural area voice obligations
CenturyLink's Post: We're not threatened by the Charter/Time Warner Cable merger


Like this story? Subscribe to FierceTelecom!

The Telecom industry is an ever-changing world where big ideas come along daily. Our subscribers rely on FierceTelecom as their must-read source for the latest news, analysis and data on the intersection of telecom and media. Sign up today to get telecom news and updates delivered to your inbox and read on the go.

Suggested Articles

The battle for SD-WAN supremacy remains fierce among vendors with VMware, Cisco and Fortinet holding down the top-three spots in Q3 market share.

Broadband remains a key asset as the coronavirus surges across the globe, which has led to a speedier transition to 1-Gig services.

Lumen CTO Andrew Dugan believes enterprise CIOs are turning to edge compute because it provides better performance for their applications.