CenturyLink realigns its business services unit

CenturyLink (NYSE: CTL) is realigning its business services leadership by consolidating its business and government segments into two common groups.

Jim Ousley, CenturyLink
Karen Puckett, CenturyLink
William Cheek, CenturyLink

Top to bottom: Ousley, Puckett and Cheek

Under the new structure that will become effective on April 1, national and international Business Markets Group (BMG) customers, Savvis customers and federal government customers will be served by the Enterprise Markets Group (EMG).

In-region business customers and state and local government customers will continue to receive services from the Regional Markets Group (RMG). The Wholesale Markets Group will remain unchanged.

RMG will target SMBs and regional enterprise customers such as hospitals and colleges that have operations in its local service regions in addition to state and local government agencies.

From a leadership standpoint, the new structure will be run by three key executives: Karen Puckett, executive vice president and chief operating officer, who will continue to lead EMG; Jim Ousley, who will remain CEO of Savvis and president of EMG; and Bill Cheek, who will continue to serve as WMG's president.

According to Glen F. Post, III, CenturyLink's CEO and president, the realignment is all about presenting a common set of services and solutions that it brought together from its acquisitions Embarq, Qwest and Savvis to "better serve our business and government customers."

As expected, RMG and EMG will offer a suite of voice, broadband and IT services, including colocation, managed hosting and cloud services.

Having had little experience serving large business and government customers before acquiring Qwest and Savvis, presenting a common look and feel will be a major factor in order to retain the current customer base and attract other customers that it could not serve with much more than some data and telephone service before.

For more:
- see the release

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