CenturyLink's Seattle FTTH Internet, IPTV customers suffering ongoing outage

A number of CenturyLink's (NYSE: CTL) FTTH customers in Seattle continue to report that they have been without service since Sunday afternoon.

According to a Geek Wire report, a number of affected residential customers talked about how they could not get an Internet connection on Twitter beginning on Sunday, a problem that continued throughout Monday.

Comments posted on downdetector.com revealed that customers in North Seattle are still experiencing problems.

When asked about the problem, a CenturyLink spokesperson told FierceTelecom that it has resolved most of the issues and is working with those that are still being impacted by the outage. 

"Service was restored in a couple impacted communities on Sunday evening," said a CenturyLink spokesperson. "We continue to work with a small number of customers who are still having some issues."

With the looming threat of Google Fiber (NASDAQ: GOOG) coming to the city, Seattle has been a key target for its 1 Gbps FTTH broadband data and Prism IPTV services.

Since it launched its 1 Gbps FTTH broadband service to residential and business customers throughout a number of Seattle neighborhoods in mid-2014, it is now available to over 100,000 homes and 5,500 business locations in the Seattle area. In August, it made its Prism IPTV service available over the FTTH network.

CenturyLink has set an ambitious target to expand 1 Gbps service. As of the end of the third quarter, it enabled more than 780,000 households and 16 markets with its fiber-to-the-premises (FTTP) services.

For more:
- Geek Wire
has this article

Related articles:
CenturyLink lights Prism IPTV service over its Seattle-area 1 Gbps network
CenturyLink to roll out 1 Gbps service to homes in 6 more states, pursuing 700K target
CenturyLink faces $16M FCC fine for multi-state 911 outage
CenturyLink's Phoenix fiber network restored after being compromised by vandals
AT&T connection glitch blamed for CenturyLink phone outages in Alabama


Like this story? Subscribe to FierceTelecom!

The Telecom industry is an ever-changing world where big ideas come along daily. Our subscribers rely on FierceTelecom as their must-read source for the latest news, analysis and data on the intersection of telecom and media. Sign up today to get telecom news and updates delivered to your inbox and read on the go.

Suggested Articles

ServiceNow is boosting the artificial intelligence (AI) capabilities in its applications for enterprises with a deal to buy Canadian startup Element A

Ahead of next year's expected deployments of 5G, Dish Network announced fiber agreements on Monday with Everstream, Segra, Uniti and Zayo.

Telefónica has notched a third deployment of edge nodes in its home country of Spain with a recent launch in Seville, Spain.