National organizations that do business across multiple states can tap into Charter Communications' Spectrum Total Connect for their internet needs.
Spectrum Total Connect is a new high-speed internet offering from Charter's Spectrum Business National Accounts that was designed for businesses, such as fast-food or retail franchises, that have multiple locations. Through network reseller agreements, Spectrum can offer the service outside of its traditional cable footprint.
Telcos, such as Verizon and AT&T, can offer their internet services anywhere in the U.S., but cable providers traditionally serve just their own footprints that typically don't overlap with other cable providers.
In order to make it easier for business customers to use its service, Spectrum Business is tailoring the internet services for each customer, which includes streamlined billing, dedicated 24/7 support and project management.
It also features a range of internet tiers, including Spectrum Business Internet Gig, with speeds up to 940 Mbps. Online management tools allow the business users to monitor orders, and support requests and build-outs.
“Spectrum Total Connect supports the unique demands of business clients with locations in multiple states, saving them time and money by providing fast, reliable services to all their U.S. locations through a single provider,” said Keith Dardis, senior vice president, residential and SMB direct sales. “By leveraging our state-of-the-art technology and our network agreements with other leading providers, we are able to offer Spectrum Total Connect customers all the benefits of our fiber-rich network, and end-to-end service delivery capabilities, on a national scale.”
Spectrum Business National Accounts offers businesses with regional and national franchises, large organizations and companies that have telecommuter employees internet access, business telephone and TV services.