Consolidated Communications lures SMBs with new data, voice service suite

Woman hanging an open sign on a small business
Connsolidated looks to solidify its SMB position with new service options (PIKSEL/iStock/Getty Images Plus/Getty Images).

Consolidated Communications is taking on an often-ignored small and medium-sized business (SMB) market with its new BusinessOne service bundle, a move that is likely to solidify its customer reach in the former FairPoint service territory.

Business customers that opt for the BusinessOne bundle will be able to get service options and flexibility for their voice and data services, including a dedicated connection that it says ensures network up time.


Consolidated is offering two options for SMBs: BusinessOne Premier and BusinessOne Basic.

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Focused on small and medium-sized businesses, the BusinessOne Premier bundle offers symmetrical bandwidth speeds coupled with flexible voice options. For this option, business customers can get maximum download speeds between 100 Mbps to 200 Mbps.

The BusinessOne Basic solution offers a competitively priced bundle that meets the everyday needs of many small businesses with a dedicated and reliable connection that is scalable based on customer needs. Customers can get maximum download speeds of 20-100 Mbps with asymmetrical and symmetrical options.

Besides being able to access data connection options, customers can also choose from a traditional analog phone service or a next-generation VoIP solution over an advanced data connection that forgoes the requirements of having to manage an onsite PBX or related customer premises system.

Unsurprisingly, Consolidated can also upsell SMBs a host of other services, including managed Wi-Fi, email, Microsoft Office 365 and cloud backup.

FairPoint’s debut of BusinessOne is part of a broader plan to expand its cloud services and overall product suite to FairPoint and other markets. In January, FairPoint launched its virtual customer premises equipment, marking the service provider’s movement toward network functions virtualization for business customers, for example.