Frontier lures Time Warner Cable subscribers angry over new modem fees

Frontier Communications (Nasdaq: FTR) is capitalizing on Time Warner Cable's (NYSE: TWC) move to impose a $5.99 a month cable modem fee--TWC's third fee increase in the past year--by running ads in Upstate New York to influence customers to switch service providers.

With its new "Goodbye Time Warner" ad campaign, Frontier is pitching customers located in Buffalo and Rochester with its $19.99 broadband package, which doesn't require a contract and promises no rate increases for two years.

However, Frontier's promotion comes with a few catches: To get the up 6 Mbps DSL service at the $19.99 price, customers have to subscribe to a qualifying Frontier landline voice package. The operator is also offering a 12 Mbps option in limited areas.

Customers that decide to disconnect the Internet service will also be on the hook for a $9.99 "Broadband Processing Fee."

By comparison, Verizon (NYSE: VZ) is offering a promotional dual-play FiOS bundle for $84.99 that includes 50/25 Mbps with landline voice in parts of Buffalo where it has built out its Fiber to the Premises (FTTP) network. However, the majority of customers in Buffalo can only get copper-based DSL service.

For more:
Stop the Cap has this post

Special report: Frontier, FairPoint, others find new wholesale life with wireless backhaul

Related articles:
Time Warner Cable hikes modem rental fee to $6 monthly
Frontier workers in West Virginia rally for new contract
Frontier meets performance metrics, broadband plans in West Va. market
Frontier names Melinda White as president of its West region
Frontier reorganizes Central Region to serve 6 Midwest states

Suggested Articles

While U.S. hyperscale revenue grew 11% year over year, the supply chain for data center equipment used by hyperscalers had a rocky quarter, according

Equinix has achieved Google Cloud Premier Partner status, which enables both companies' customers to more easily connect their data in Google Cloud.

In order to better help its customer deal with Covid-19 related issues, BT altered the course of its Global Research and Innovation Programme.