Frontier (NYSE: FTR) may still be crossing the final Ts and Is in its acquisition of Verizon's (NYSE: VZ) rural phone lines, but it wants to reassure the 100,000 FiOS FTTH customers that come with the deal that they won't be left behind.
Given the mammoth task Frontier has in swallowing up and then integrating the systems and people into its own fold, it is unlikely Frontier is going to expand the FTTH footprint outside of fulfilling previous agreements Verizon made with various state PUCs. The majority of FiOS customers that Frontier acquired from Verizon reside in Washington State.
To allay Verizon FiOS customer's fears about their service, customers can access a FAQ page about how Frontier's acquisition will affect them. At this site, a friendly message says that the only different thing customers will see by coming under Frontier's umbrella is a "more focused local management approach for all your services."
For more:
- Broadband DSL Reports has this report
Related articles:
Verizon sets date to hand over rural wireline keys to Frontier
Verizon-Frontier deal gets FCC approval
Frontier gets West Virginia's PSC approval for Verizon rural line purchase
West Virginia unions protest Verizon's Frontier deal
Verizon to pay $72.4 million to improve West Va.'s PSTN service
Give Frontier a chance