Global Crossing (Nasdaq: GLBC) is applying its IP networking and collaboration service experience to build its first element of its network-centric cloud solution set with the launch of its Communications as a Service (CaaS) offering.
Providing an on-demand, "pay-as-you-grow" set of capabilities that combine multiple audio conferencing services, including its well-established IP Virtual Private Network (IP VPN), Session Initiated Protocol (SIP) Trunking, and Global Crossing Ready Access hosted audio conferencing services, into a single-service, cloud-based model.
In addition, the combined capabilities support Global Crossing's Connect Mobile, which uses a standard application programming interface (API) to give end users the ability to join or host an audio conference from popular mobile devices by clicking on an icon.
Anthony Christie, chief technology and information officer for Global Crossing, said its CaaS offering is a "logical extension of our competency in IP networking and collaboration, and addresses the needs of today's businesses that want to take advantage of network-centric cloud services, while reaping the benefits of a higher quality experience and more simplistic per-seat pricing model. Christie added that Global Crossing will "enhance CaaS to include video, telephony and IT services, including Instant Messaging, presence and email."
While Global Crossing's foray into cloud services is new, the fact that it is leveraging it is implementing its existing conferencing products into its CaaS offering could be attractive to both its existing customers and potentially to new customers that are considering a migration into cloud-based services to cut down on their communication expenses.
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