Integra Telecom has grown through various acquisitions (namely Electric Lightwave and Eschelon Telecom) over the last decade, but those acquisitions meant that it had to run various software and hardware platforms.
To help simplify its operations, Integra Telecom, which has prided itself on its local touch with customers, has turned to Metaswitch Networks to update its voice network. Through its work with Metaswitch, the facilities-based carrier will be able to consolidate its disparate set of software and hardware platforms and as a result enhance the customer experience.
"Most of the vendors we evaluated tried to make Integra fit into their product's capabilities," said Craig Heidgerken, vice president of engineering for Integra in a release. "Metaswitch was willing to adapt to meet the unique needs of our company and we look forward to working with them moving forward."
- see the release here
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