With its eight month Chapter 11 saga behind them, Charter believes the best road to its financial recovery will be a stronger focus on providing commercial business services.
Following in the footsteps of fellow cable MSO Cox Business, Charter said during The Future of Cable Business Services that wireless backhaul service has great potential. Getting there, however, will require Charter to add new staff and other related network resources.
Along with expanding its wireless backhaul service capabilities, the MSO previously launched a 60 Mbps DOCSIS 3.0-based service for business and residential customers, which can be purchased for $139.99 as a standalone service or $129.99 if bundled with phone and video service. While the down economy prompted many of its business customers to hold back on new purchases, it had the positive effect of enabling Charter to expand its national network capabilities.
Charter is taking a building block approach to expanding its business capabilities. In 2010, the focus will be on providing voice services to SMBs with 20-100 phone lines. And while Charter sees a lot of potential in the large enterprise business market, it says it currently does not have the resources to properly serve that segment yet.
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