Consumers' enchantment with VoIP helped the technology weather the shaky market of the past two-plus years and keep growing--to the tune of almost $50 billion in revenue for VoIP services alone, Infonetics Research says in a new report. The most significant gain was seen in the SIP trunking segment which saw its revenue worldwide grow 143 percent in 2010.
While the bulk of VoIP services earnings take place on the consumer side of the market--69 percent, Infonetics says--the jump in SIP and UC (unified communications) revenue is significant, signaling that businesses are increasingly adopting IP-based voice services. The research firm forecasts that the IP PBX market will "more than double" by 2015.
The number of seats for IP Centrex and hosted UC services also grew by 20 percent in 2010, as more VoIP customers look to cloud services as an affordable option for increased voice capabilities.
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