A new market study finds that telecom carrier revenue leakage from various kinds of fraud is on the increase. The study, conducted by Analysys Research and commissioned by fraud management vendor Subex Azure, puts average revenue leakage per operator at 13.1 percent and average losses from fraud at 4.5 percent.
There is a lot of backstory behind these numbers: Carriers traditionally haven't had a handle on all the revenue leakage they experience, and haven't been very forthcoming about leakage caused by fraud, preferring to deal with it behind closed doors to save face. But, attitudes are changing, and carriers are getting more aggressive about fighting revenue leakage.
For more on revenue leakage:
- read this story in Telephony about the Analysys study