Windstream asks to shut down VoiceEclipse VoIP Service, says it can't bill for the service anymore

Windstream has asked the FCC for permission to shut down its VoiceEclipse VoIP Service, signaling its move to sharpen its next-gen service sets.

VoiceEclipse VoIP Service was offered by its US LEC facility in 23 states, but the customer base was tiny, serving only 122 customers in that footprint. Furthermore, the network platform it runs on is no longer offered by Windstream's VoIP and billing vendors.

"The Service is provided on platforms that are no longer supported, including the billing software which will prevent Windstream to bill for the Services," Windstream said in an FCC filing. "These customers will not be unduly harmed because they are being provided ample notice of the discontinuance and customers have comparable options at comparable rates from other providers serving these states."

Cleaning out its legacy service base has been an ongoing priority for Windstream and other large service providers.

In February, Windstream sought the FCC's approval to shutter its Virtual Business Exchange (VBX) service in four states.

Similar to the VoiceEclipse service, Windstream gained the VBX service via its Norlight subsidiary, which it purchased as part of its acquisition of Q-Comm in 2010. That acquisition included not only CLEC Norlight Telecom, but also wholesale/retail fiber provider Kentucky Data Link (KDL) for about $782 million.

For more:
- see this FCC filing (PDF)

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